PRIVACY POLICY
Adopisoft, a brand under Flarego Technologies Corp., values you trust. Protecting your personal data and respecting your privacy is a responsibility we take seriously.
This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the requirements of the National Privacy Commission (NPC).
1. Information We Collect
We collect information depending on the services you use:
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User Registration & Account Management - Name, Email, Phone, Address, Password.
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License Activation & Machine Linking - License Key, MAC Address, Device Name, Location, Usage Data, Sales Report.
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User Activity & Location Tracking - IP Address, Device Activity, Location data (via Google Analytics, system logs, and captive portal sessions).
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Customer Support - Name, License Info, Machine ID, Messages.
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Marketing & Communication - Email, Name, User activity(location, behavior).
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Payment & Transaction Handling - Name, Email, Phone, Billing details (via Gcash, Paypal, Bank Transfers). Note: Adopisoft does not store sensitive financial data; only transaction logs are kept.
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Sales & Usage Analytics - Sales Logs, usage stats(IP, MAC, time, data consumed).
2. How We Collect Information
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Through our website and captive portal when users connect to Piso WiFi machines.
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When machine owners activate licenses or configure devices.
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From system logs and analytics platforms(e.g., Google Analytics).
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Through customer support channels (Email, Facebook Messenger).
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From partner platforms (Facebook, Shopee, in-dashboard announcements).
3. Purpose of Processing
We process your data for the following purposes:
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To create and manage accounts.
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To authenticate and secure access to Piso WiFi services.
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To activate and manage licenses while preventing duplication.
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To improve product performance and analytics.
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To provide customer support.
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To deliver marketing promotions and product updates.
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To facilitate payment transactions.
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To generate usage reports and diagnostics for machine owners.
4. Storage and Retention
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User Accounts - stored in encrypted cloud databases (e.g., AWS) for up to 2 years after inactivity.
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Machine Logs - retained for 1 month.
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Transaction Logs - retained per internal policy (minimum 1 week).
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Support Logs - retained indefinitely (until deletion system is in place).
All data is secured with encryption (in transit and at rest), SSL, Password Hashing, Firewalls, AWS protocols, and Cloudflare security.
5. Data Access
Your data is accessed only by:
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You (end-user).
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Authorized internal administrators (limited, role-based access).
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License owners (for machine-linked data).
We do not sell or share your data with third parties without your consent, except as required by law.
6. Your RIGHTS
As a data subject, you have the right to:
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Access your personal data.
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Request correction of inaccuracies.
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Request deletion or blocking of data.
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Withdraw consent to processing.
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File a complaint with the National Privacy Commission (NPC).
Deletion Request Process: Submit via our official Facebook Messenger chat support or email us at [email protected].
7. Marketing and Communication
We may use your contact details to send you product updates, promotions, and announcements. You may opt out anytime by contacting us or unsubscribing from our communication channels.
8. Updates to This Policy
We may update this Privacy Policy to comply with legal or operational requirements. Updates will be posted on our website and app.
9. Contact Us
For questions or concerns about this policy, contact our Data Protection Officer (DPO):
Flarego Technologies Corp.
Email: [email protected]
10. NPC Seal and Certification
Flarego Technologies Corp., through its brand Adopisoft, is a registered Personal Information Controller (PIC) with the National Privacy Commission (NPC) and is compliant with the Data Privacy Act of 2012 (RA 10173).
